How it works
Predict weeks ahead
Every login, click, ticket and invoice feeds one model. PULSE scores every account daily and flags the ones drifting toward the door.
Explain the why
No black box. Each at-risk account comes with the three signals driving its score, in plain language your team can act on.
Prevent the loss
Trigger the right play automatically: an outreach task, a discount, an onboarding call. Caught early, most churn never happens.
The dashboard
Every account, scored and sorted
One screen shows who is safe, who is drifting, and exactly what to do about it. Your Monday morning, simplified.
Pricing
Cheaper than one lost customer
- Churn scores, refreshed weekly
- 1 data source
- Email alerts
- 2 seats
- Daily scores + 30-day forecasts
- Unlimited data sources
- Explanations for every score
- Automated save playbooks
- 10 seats
- Everything in Growth
- Custom models on your data
- SSO, audit log, SLA
- Dedicated retention engineer
- Unlimited seats
FAQ
Fair questions
PULSE trains on your historical customer data: product usage, support tickets, billing events and engagement. It learns the patterns that preceded past cancellations and scores every live account against them, daily.
Connect a data source and you get your first churn scores in under an hour. The model sharpens over the first two weeks as it learns your customers' rhythms.
No. One-click integrations cover the common stack (Stripe, Segment, HubSpot, Intercom, Zendesk). If you can connect an app, you can run PULSE.
Your data is encrypted in transit and at rest, processed in the EU, and never used to train models for anyone else. Delete it at any time, PULSE forgets completely.
Yes, self-serve, no call required. Ironically, we will probably see it coming.